Frequently asked questions.

After discussing your order with a member of the Rautini team, you will be sent an invoice via email. Payments can be made via online bank transfer. Please let us know if you would prefer to pay another way.

The MOQ for cacao beans is one sack, however please note that average sack weight varies between origins. Please contact us for average sack weight of the origin(s) you're interested in. The MOQ for coconut sugar is 10kg

Our Rautini team provides individualised support for each customer. Use our contact page to enquire about obtaining a product sample or purchasing a commercial quantity.

Yes

Mainly, although we are enthusiastic about working with any supplier of premium produce.

Shipping is calculated on a case-by-case basis depending on the destination. Contact us to receive a free shipping quote, please include the product type, volume you wish to purchase, your shipping address, and your preferred contact details.

Yes, Rautini uses trusted freight and courier services for you orders requiring delivery. Shipping is an additional cost.

Rautini will work with you and offer support through any or all steps of the process, from feasibility studies and reports, through to full implementation.

Yes, we are more than happy to work together with like-minded organisations, with complementary skills.